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Privacy Policy

Your privacy is important to us

Last Updated: October 9, 2024

At Hajde, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

1. Information We Collect

1.1 Personal Information

When you use Hajde, we may collect the following personal information:

  • Name and email address when you create an account
  • Profile information including profile picture and preferences
  • Location data to provide venue recommendations near you
  • Reviews and ratings you submit
  • Saved venues and favorites

1.2 Automatically Collected Information

We automatically collect certain information about your device and usage:

  • Device information (type, operating system, unique device identifiers)
  • IP address and approximate location
  • App usage data and interactions
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our services
  • To personalize your experience with relevant recommendations
  • To improve our app functionality and user experience
  • To communicate with you about updates, promotions, and news
  • To analyze usage patterns and optimize our services
  • To prevent fraud and ensure security
  • To comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With Your Consent: When you explicitly agree to share information
  • Service Providers: With third-party vendors who help us operate our services
  • Business Partners: With restaurants and venues you interact with
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Opt-out: Unsubscribe from marketing communications
  • Data Portability: Request a copy of your data in a portable format
  • Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us at privacy@hajde-app.com

6. Children's Privacy

Hajde is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Understand how you use our services
  • Provide personalized content and recommendations
  • Analyze and improve our services

You can control cookies through your browser settings, but this may affect functionality.

9. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). This includes:

  • Lawful basis for processing your data
  • Your rights to access, rectify, and erase data
  • Data portability and restriction of processing
  • Right to object to processing
  • Right to lodge a complaint with supervisory authorities

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@hajde-app.com
  • Address: Hajde, Prishtina, Kosovo
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